Privacy Policy

Depending on how you use the site, we may collect: your email address, company name, industry, region, facility details, and figures you enter into the free quick check; and, for a paid assessment, the financial documents you upload and any additional company details you provide on the intake form.

• To generate your assessment - your documents and information are processed by our automated analysis system, and the resulting report is emailed to you.
• To process payment - handled entirely by a third-party payment processor; we never see or store your card details.
• To follow up with you - your email and the details above may be stored in our customer management system to track your assessment status and, if you haven't purchased, to send occasional follow-up emails. You can unsubscribe from these at any time.
• For advisor oversight - after your report is delivered, a copy is sent to an advisor together with any data-quality issues the analysis flagged, so errors can be caught and a corrected report reissued to you.

We do not sell your data to third parties. We do not use tracking or advertising cookies on this site.

Uploaded documents are processed to generate your report and are not separately stored by our systems beyond what's needed to complete that request. Your generated report is emailed to you and is not retained on our servers afterward. Contact and pipeline information (email, company name, industry, computed scores) is retained in our customer management system for follow-up and record-keeping purposes until you request deletion.

We use a small number of third-party service providers to operate CreditContext, each processing data on our behalf under their own privacy terms and solely to perform their function: document analysis, payment processing, email delivery, customer relationship management, and hosting. We do not disclose which specific providers we use, as a matter of standard operational practice - this does not affect your rights under this policy.

You can ask us to access, correct, or delete the personal data we hold about you by emailing inquiries@creditcontext.com.

Data is transmitted over encrypted connections (HTTPS/TLS). Access to systems holding client information is limited to those who need it to operate the service.

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.

Questions about this policy: inquiries@creditcontext.com